Troubleshooting Errors with System Center Mobile Device Manager 2008 Best Practices Analyzer Tool
The Microsoft Best Practices Analyzer (BPA) is a diagnostic tool that identifies configuration issues by comparing your environment against industry standards. For System Center Mobile Device Manager (MDM) 2008, the BPA is critical for ensuring secure over-the-air management of Windows Mobile 6.1+ devices. Common BPA Scan Failures and Errors
When running a BPA scan on Windows Server 2008 R2 or similar environments, you may encounter the generic error: “The Best Practices Analyzer scan has failed”.
PowerShell Execution Policy Conflicts: This error often stems from an engine error where a local execution policy is overridden by a more specific Group Policy.
Resolution: Use Get-ExecutionPolicy -List in PowerShell to view current settings and ensure they allow the BPA scripts to run.
Infrastructure Connectivity Issues: MDM 2008 relies on several server roles (Gateway, Enrollment, Device Management). If the BPA cannot communicate with these components, the scan may fail.
Resolution: Verify that firewall ports (such as 5723 for SCOM connectors or 9040 for specific web interfaces) are open and that service-level certificates are valid. Troubleshooting Best Practices
To resolve deeper configuration issues identified by the tool, follow these diagnostic steps:
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